Shipping policy

Delivery terms

flowershop.am delivers flowers to Yerevan and all regions of Armenia. After payment of the order, we can deliver your order in Yerevan within 3 hours or faster. You can check the delivery time outside Yerevan from our online consultant.

If you want to place an order, but do not know the recipient’s address, it is not a problem, tell us her/his phone number and we will call and find out the delivery address and convenient delivery time.

Flowers are delivered to the addressee after confirmation of the order and payment, on the day and time specified by the Buyer. Delivery time violations are possible on holidays.

The Buyer agrees that delivery on holidays (February 14, April 7, March 7, 8 and other holidays) may be delayed, about which the Seller informs the Buyer by e-mail or phone call.

Please fill in the delivery address carefully, be sure to mention the apartment number, door code if available. If the delivery will be made to an institution – hotel, hospital, organization, etc., please indicate the name of the institution, the floor, the room number and any other information that you think may be necessary.

If the customer provides a wrong address or if the recipient is not at the specified address or cannot receive the order at that moment, the courier takes the order back to the store. In order to deliver the order a second time, the customer must make an additional payment for delivery.

Payment

In our online store, you can pay your order using Visa, Mastercard, Arca cards, PayPal, Moneygram, Unistream systems, as well as TellCell Wallet and Idram applications.

  • You can pay for products in our online store with Visa or Mastercard bank cards. After selecting the payment method “Bank cards”, you will see a secure window with the payment page of Ameriabank CJSC, where you need to enter your bank card details. The 3D Secure protocol is used for additional identification of the cardholder.
  • Arca, Idram and TellCell Wallet payment methods are available only for citizens of Armenia.
  • If you want to pay the order through PayPal, please contact our online consultant.
  • After making the payment with Moneygram and Unistream fast money transfers, the order is confirmed only after sending the payment receipt.